“Either it’s true, or it’s not.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about potential outcomes.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about potential outcomes.

There is a gas station near where my son lives that he likes to use, called TXB. He likes it because it’s clean and modern with excellent service and good quality products, including the options of food and beverages. So, when I was driving with my son in my car and saw that it looked like a new gas station was being built near my house, I said to him, “I hope it’s a TXB!” My son commented, “Dad, it’s Schrödinger’s gas station. It’s a TXB for you until it’s not!” (then he told me that was the first time that the Schrödinger’s cat paradox made sense to him).

As another example of this lesson, my daughter, who is a sixth-grade teacher, called me when she arrived at work to say that something metal seemed to be hanging down under her car. I described what my daughter said to ChatGPT, and asked what it sounded like it might be, so that I could be prepared when I got there. Based on the information from ChatGPT, I drove to her school with an idea in mind of what I thought I was going to have to do, which included using tie straps to hold up her muffler pipe so that I could take it to a mechanic in have it reattached, because that seemed to be the most likely option. When I got there, what I saw was a flat piece of metal sticking down behind her tire, so I laid down on the ground and slid under her car to take a look. What I discovered was that, while driving to school in the dark, she had driven over a metal construction tie-down strap, which had caught under her car. I was able to get it out from underneath the car and checked thoroughly to make sure nothing underneath had been damaged. The problem was resolved, but until I saw it, I thought it was something else. I had to crawl underneath and see it before I knew what it actually was, and could then address the issue and check for damages that might have needed attention (thankfully, there were none!).

Both of these illustrations are examples of what often happens in our leadership responsibilities. We face circumstances or have decisions to make, but we don’t always know what the outcome will be. In that moment, there are different potential outcomes. Our responsibility is to prepare for the possibilities, but allow for something unexpected. There are two very important things that we can do when this happens.

  1. We need to recognize that the potential outcome is often connected to current behavior. While I may not be able to ensure the outcome I want, I can choose actions and behaviors that may have an influence on which outcome takes place, or that can affect the impact of that outcome.
  2. We are responsible for how we respond to the outcome. Whether that outcome was something planned for, hoped for, feared, or unexpected, we get to choose what we do next. We choose what we think, we choose our attitude, and we choose the actions we take.

That’s the lesson on leadership from this little thing in life, from a Schrödinger’s dilemma about a gas station that was one brand until it wasn’t. When you have circumstances to manage and decisions to make, there are often variables and factors that can cause something unexpected to happen. You may not know what those things are until they happen, but what you can do is to be intentional about what you do in the process, and choose how you respond after it’s over.

“Don’t throw the baby out with the bathwater.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about the importance of checkups.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about the importance of checkups.

I have had pet dogs for most of my life, and currently that includes a lab-chow mix named Jett, who recently had her visit with the veterinarian, which led me to think about this lesson. (On a side note, she’s named Jett not just because she’s black (“jet black”), but because when we got her, we had another dog at the time that was a little 15-pound schnauzer-poodle mix named Tank, so it seemed appropriate that we had a “tank” and a “jet” as dogs.) Jett was a rescue dog, and part of the responsibility that came with having her is meeting her nutritional needs every day, getting her nails trimmed every once in a while, updating her vaccinations every year (which was the purpose of this particular visit), and occasionally taking care of other things, like her senior citizen checkup and teeth-cleaning.

And it’s not just dogs that bring this. Almost everything that you own comes with additional responsibilities. Your clothes need washing. Your car needs oil changes. Your home needs filters to be replaced. And those are just the regular needs. There will also be other things that wear out and break down over time, and will need to be repaired, replaced, or removed. I remember a summer in college when I worked for my uncle, who was a building contractor, and on the drive into work one morning, he told me, “Jeff, the minute you purchase a home, it begins to wear out and break down and requires maintenance.“

The same truth applies to your organization (and your personal life; sometimes we only think about our work in topics like this, and neglect the same things in ourselves). Everything wears down, so there are some things that need to be checked or maintained regularly, even daily, like keeping up with emails, checking reports, or going to scheduled meetings. There are other things that need your attention periodically, or annually, like budgets, and project or performance reviews. And then there are things that need the occasional attention, like when something (or someone) is no longer functioning properly. Regardless, there are always things that need to be monitored and maintained.

Because this is true, there are four things that you can and should be doing, depending on the level of maintenance that is needed:

  1. Simple maintenance. Notice that the root of this word is maintain, which means doing the things necessary to keep something running smoothly, to help prevent it from breaking down. These are the behaviors that have to do with both people and tasks that need to be done on a regular, or even daily, basis.
  2. Repair. These are the things you have to do to fix something when it breaks or is not operating the way that it should. I love when my granddaughter runs to me with a toy in her hand and says, “Fix it, Gi!” Often, it requires a simple fix, and it works great again. Don’t be too quick to dispose of something that has value and can be repaired just because it seems to be broken.
  3. Replace. Sometimes something is beyond repair and will no longer work the way that it should, and now it’s affecting performance and needs to be replaced. It’s like the heating element that wore out in my dryer. There was nothing I could do to fix that part, so I had to order a new one and replace it, and when I did, the dryer worked like new again. It’s important to note that replacing the part was much less expensive than replacing the whole dryer!
  4. Remove. Sometimes something is no longer used, or is even causing damage, and just needs to be removed. It’s like when Apple changed from using lightning cables to using usb-c cables to charge their phones (like the rest of the world already did). The lightning cables no longer fit and no longer functioned, and so it was time to dispose of them and move on.

That’s the lesson on leadership from this little thing in life, from a regular checkup for my dog. Everything experiences wear and tear, including relationships, and, therefore, maintenance is always necessary. Do regular checkups, and pay attention to where there is friction, a performance issue, a breakdown, or any other sign that some type of maintenance is needed. And then, do the thing you need to do to make sure it is operating the way that it should.

“If you truly love someone, you love them twice.“

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about what happens after the honeymoon.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us a lesson about what happens after the honeymoon.

I once saw a quote that said, “If you truly love someone, you love them twice.“ It reminded me of something my brother said to me just before I got married, when he told me that he loved his wife before he married her, but after he married her, he had to learn to love her all over again, but this time even better and more deeply. After I got married, I truly understood what he was talking about. You see, when you first get married, everything initially seems to be perfect and full of roses, and you are enamored with each other. That time is typically called the honeymoon period. But then you become aware of the scars and the flaws, which can bring challenges and conflict, so you have to learn to love who someone truly is.

The same thing happens when you step into a leadership role. Often, what may be really appealing at first becomes a struggle when the honeymoon period passes, and you realize all the things that were hidden beneath the surface that you were not aware of, but now you have to deal with or help heal. Don’t be too quick to leave when those things emerge, because now it’s your opportunity to help the organization grow well out of those scars. When my wife and I were first working together in a Christian school, we saw people leave for other opportunities, but come back fairly quickly. They had run into difficulties and become disillusioned, and wanted to come back. One of the effects that we observed, though, was that both they had changed and the school had changed in the time that they were gone, so it was and never could be the same.

One of the things we learned from that was to allow time when you make a change or step into a new leadership role. The Kübler-Ross Change Curve is the phenomenon of an initial dip that happens during a change. The dip in the change curve represents the decline in morale, performance, and productivity that occurs immediately after a significant change is announced or implemented, before it eventually curves back upward and becomes better than it was before the changes started. Too often, after the honeymoon and when the dip begins, people bail or give up before the dip has turned back up, and will try to go back to where they were before. When that is the case, they have given up too soon, but they also cannot reclaim the past. And that is what my wife and I observed and why we determined that we would not let the initial dip after a honeymoon period deter us from continuing forward when we moved into a new school leadership role.

That’s the lesson on leadership from this little thing in life, from what my brother taught me about learning to love your wife well. After the honeymoon is over, there will be initial struggles and challenges that can cause you to feel like giving up. Don’t be too quick to do that. Relationally, if you work through those issues, the relationship will come out stronger. Organizationally, you will learn what you need to do to strengthen the organization and to strengthen your own leadership. Just remember that it’s always more difficult after the honeymoon is over, but if you don’t give up, that’s when your commitment and leadership have the opportunity to step up. If you do it well, what you will have will be much better than what you started with.

“For a righteous man may fall seven times and rise again, but the wicked shall fall by calamity.” Proverbs 24:16