Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about what to do when you don’t speak the same language.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about what to do when you don’t speak the same language.

This is another illustration that comes from an experience with my dog. I was sitting down working on my computer, and my dog came over to me and was clearly trying to get my attention. I scratched her on the head, but that didn’t seem to satisfy her. I went to the back door and opened it to let her out to do her business, and she looked at me, but did not go out. So then I went over to her food and water dish, and I could see that her water dish was empty, so I filled it with water, and she immediately started drinking. When she was done, she came back over near me and laid down with a look of contentment.

Clearly, she needed something, and I knew that she needed something, but we don’t speak the same language (and I am not Caesar Romero), so I had to be intentional about trying to understand her so that I could best meet her needs. Based on who she is, what I know about her as my dog, and what she typically needs, I was trying to discern why she was trying to get my attention, and it took effort on my part, but once I understood, she was able to be nurtured.

The same thing happens when we work with, for, and over people. That’s because we – and they – are people. We all have our own uniqueness, which comes from who we are and what we have experienced, and the result is that we tend to easily see, hear, think, talk, and perceive differently. For example, I once used the word “debrief” in a leadership team meeting at a place where I was new, and I received a visceral reaction from others in the room, which I later learned was because a previous leader had used that word in a destructive manner (as an excuse to rip apart other people on the team for their inadequacies). I had to be intentional about communicating the idea of debriefing, but with different words. So, because we think and talk differently, we sometimes misunderstand, misinterpret, or jump to conclusions about what somebody needs or what they are saying, and react based on our perception. In reality they are saying something else or need something else, and we simply need to be able to understand and interpret what they are saying so that we can respond appropriately.

So, the leadership lesson from this little thing in life, from the illustration of my dog, trying to get my attention, is that you have to be intentional about trying to understand the true intent and meaning in what others say. When I would meet with couples for marriage counseling and discuss communication, one of the things that I would talk about was all the places where misunderstanding could happen in the process, from the origination of the thought in one person‘s mind to the interpretation in the mind of the other person of what was heard. Because of our different ways of thinking and our different experiences, you could say that we are often speaking different languages when we communicate. What does that mean for your leadership? It means that you have to be intentional about seeking out and understanding what the other people around you are saying, in both their words and their actions, so that you can respond in a way that helps, heals, and moves people forward.

“You learn most things from experience, but it’s usually less painful if it’s someone else’s.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us that we need to learn from our experiences.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us that we need to learn from our experiences.

I live in a very small town, so it’s relatively quick and easy for me to get to places around town. So, in my mind, I’m always thinking that if I give myself a five-minute cushion, I’ll make it where I need to in plenty of time, and with time to spare. However, this town is also a train town, in that there are several train tracks crossing through town in different places. Because of this, I have been caught by trains on several occasions, which has caused me to be unexpectedly late. But now I know that there is always a possibility that this will happen, because of where I live, and so it is my responsibility to take that into account.

The first time it happened was the first night we were in our home. We had just moved in and were unpacking, and we didn’t have any groceries yet, so I ordered pizza for dinner. The app told me when the pizza would be ready, so I left with plenty of time to be there to pick it up. But, of course, I was interrupted by a train that was stopped on the tracks. Apparently, as a train town, it is also a place where trains add to their load, which means sometimes they stop for 5 to 10 minutes while you sit and wait. And that’s what happened to me.

I can remember my dad telling me, “Fool me once, shame on you; fool me twice, shame on me.” But I did not learn from that experience, and a few weeks later, a train was stopped on the tracks and made me late again. Believe it or not, it happened again a few weeks after that. At this point, I now know that it is always a possibility that I will be stopped by a train, so if I don’t take that into account, it’s my fault, and I have to accept and manage the consequences.

This is a great reminder for our practice of leadership. We cannot always anticipate the obstacles and issues coming down the road (who was rehearsing a pandemic response in their crisis management plan in 2019?), but we can learn from the experience when something happens. If it takes you by surprise, or it is not something that you have not had to navigate before, you need to pay attention, try to understand it, and learn from it so that you can get better. If you don’t learn from the experience, it becomes your own fault for being unprepared when something similar happens again. I have often told my own children, “You learn most things by experience, but it’s usually less painful if it’s someone else’s experience.” In cases like this, however, you are learning from your own experience, and it’s probably a little painful. But you still need to learn from it.

So, a leadership lesson from this little thing in life, from being stopped by a train, is a valuable one. Very simply, learn from your experiences. If something completely unexpected happens, over which you had no control (and even though it is your leadership responsibility to respond well), it is not your fault that it happened. The next time, however, if you are not prepared, then the consequences belong to you. Learn from your experiences and be prepared the next time.

“Your walk talks and your talk talks, but your walk talks louder than your talk talks.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us that the people around us are watching and they will learn from and imitate what they see us do.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us that the people around us are watching and they will learn from and imitate what they see us do.

This story involves our dog, a black lab and chow mix that we got from an animal adoption center whose name is Jett, and I love that there are lessons that we can learn from our dogs. In this instance, our dog was trying to get into something that she was not supposed to, so I looked at her, pointed my finger, and said firmly, “Jett, no!“ Well, sometime later, my then-one-year-old granddaughter was eating goldfish crackers out of her little snack cup, and she dropped one. The dog started to come over to try to eat it off the floor, and my granddaughter looked at her, pointed her finger, and said firmly, “Jett, no!“ (and the dog obeyed!). I had not even realized that my granddaughter had been watching me when I rebuked the dog earlier, but it seems that she was. She had watched, learned from my example, and imitated me.

When this happened, it made me think of a time when my own kids were in middle and high school, and my dad came to visit us. I was working as a secondary principal in a school, and my dad had never visited this school before, so he did not know anyone, nor did anyone know him. He came to visit me in my office (it was the summertime, so no students were there), and being the social extrovert that he was, it didn’t take long before he decided to wander around the campus to meet people. A short time later, a teacher who had no idea who my dad would be walked into my office and asked me if my dad was visiting. I said, “Yes, how did you know?” He said, “I saw a man walking around who walks exactly like you, and like your son.” I was struck by the power of that imagery. Without any conscious awareness, I walk just like my dad, and my son walks just like me. Like the story of my granddaughter with our dog, it showed me that we watch, learn from, and imitate the people around us.

This is an incredible truth for you and your leadership. Whether you realize it or not, and even if you don’t know that they are watching, the people around you are watching you, learning from your example, and imitating you. They see how you handle circumstances, they observe how you interact with people, and they begin to pattern themselves after you, often subconsciously even. And if they admire you and value your leadership, it is that much more likely to happen. Therefore, your actions and your character will have an impact on others, even if you do not intend it to happen.

The lesson on leadership from this little thing in life, from this interaction between my granddaughter and our dog, is simply that you influence others by your example. It’s a progression of deepening impact. They watch you, then they learn from you, and finally, they imitate you. You may say, “Do as I say, not as I do,“ but that is not what is going to happen. They are going to do as you do. So, you must be intentional about everything you do, even if you think no one sees, because people are watching and will copy your example.

“It’s a good day to have a great day.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about the good that is in the struggle.

Here is the link to the podcast.