Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about the value of using your imagination.

My toddler granddaughter loves to play doctor. She has a toy medical bag with all the necessary equipment that a doctor might use, and often likes to pretend that one of her dolls (or one of her family members) is sick or injured, and she needs to help them get better. She will pull different tools out of the bag so that she can check everything and provide the right treatment, then pronounce that the injured toy, or person, is all better.

In one particular instance, she saw that I had a scrape on one of my knuckles and exclaimed, “Oh no, it hurts!” So, she had me lie down on the floor so she could treat me, and this treatment included a full physical. She checked my blood pressure, tapped my knees with a hammer to check my reflexes, looked in my ears and nose and throat, put a Band-Aid on my knuckle, and listened to my heart with her toy stethoscope. As she was “listening” to my heart, she started, saying, “thump, thump, thump,” but then that changed to “squeak, squeak, squeak.” She told me I had a mouse in my heart, and she had to chase the mouse out of me, so she got some cheese for the mouse to follow.

I am grateful that she is developing the character trait of empathy, but that’s not the primary thing I want to point out with this illustration. What I want to emphasize is the imagination that was at work, on two different levels. First was the role-play as she was pretending to be a doctor. She was doing the things that she imagined a doctor would do, and trying to put herself into that role. And she was doing it with sincerity and enthusiasm. Beyond that, she was also thinking outside of the normal by bringing a mouse problem into the checkup.

Those are two things that we ought to be doing in the leadership of our organizations. First, is that we ought to role-play. I don’t mean by that that we need to pretend to be someone we are not, but rather that we put ourselves in other people’s shoes and try to see things from their perspective. People have different experiences and perspectives, and it is beneficial for us to understand that because that will help us have a better picture of the circumstances, issues, and needs. Second, we ought to explore different ways of thinking about things. It’s easy for us, without realizing it, to see things the way that we always have, through the lens that we have always used. But removing that lens and looking at things from a different angle, even one that might not make sense, can change our perspective and our options.

And that’s the lesson on leadership from this little thing in life, from this story of my granddaughter, checking my heart with her toy stethoscope, and hearing a mouse. Too often, our vision is limited because we’re not seeing things from another perspective, and we do what we’ve always done without thinking differently. Sometimes, we need to set aside our normal thought process, see from someone else’s point of view, and be willing to use some imagination and think creatively. In order to grow both personally and organizationally (and, in some cases, find your way past a difficult challenge), you need to be ready and willing to use your imagination.

“If you’re good, you don’t have to tell people, they’ll tell you.”

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about the value of serving quietly.

Here is the link to the podcast.

Life is full of examples that teach us lessons. That’s why stories and illustrations make learning so much more effective. When a story can be used to illustrate or demonstrate a valuable lesson, the story makes it much more understandable, relatable, and memorable. With that in mind, I want to take some time to do just that – share examples of circumstances and stories experienced in everyday life which illustrate leadership lessons that we can learn and apply. This is one of those examples, and it teaches us about the value of serving quietly.

In my first school leadership role, we had built a new school building that also had shared use with the church that owned the school. Within a few months, teachers were communicating a frustration with me about having to clean up their classrooms every Monday morning, needing to put all the desks back in order, which was taking away from their time to prepare for the start of the week. I encouraged the teachers to have a servant’s heart in response to this situation, but I also passed on their frustration to the church leadership, and asked if we could give the Sunday school teachers some instruction on how to put the rooms back in order when they were done with the children’s classes on Sunday. It seemed like a simple request to me, so the reply I received was unexpected. I was informed that the building was owned by the church, that many of the church members had funded it, and that they were volunteers, so they needed to be able to use the room how they wanted to on Sundays without being obligated to extra work, and the teachers could straighten the rooms up on Monday mornings.

This put me in the middle of a dilemma (which I eventually learned was not an uncommon occurrence in school leadership). The church leadership, and by extension, the Sunday school teaching volunteers, did not see the opportunity they had to be able to serve the school teachers, and the teachers did not see the opportunity to serve children coming to church. Instead, each was focused on their own needs. I was in the middle, with the responsibility of resolving this conflict well.

So, my wife and I started taking the kids to the grocery store after church on Sunday to get a loaf of French bread, some deli meat and cheese, and chips, and then head back to the church. By the time we got there, everyone would be gone, and we would sit in the school cafeteria and have lunch together. Then, along with our two kids who were in elementary school at the time, we would set up all the classes for school the next day. Neither side knew we were the ones going through the building every Sunday afternoon to make sure all the desks were arranged, and that everything was in order.

To this day, my children, who are adults, still talk about that time as a great family memory. They remember having French bread sandwiches and serving together as a family, and finding joy in knowing that we were meeting a need, and no one knew that it was us. In their eyes, it was a secret mission that took care of people, and they had the joy of knowing that teachers would walk into their classrooms at the start of the week with everything ready but without knowing my kids had made sure it was so. They also remember the joy that came because we were serving together and making it a valuable time for our family.

These are wonderful lessons on leadership from this little thing in life, from Sunday afternoons with my children quietly putting classrooms back in order. First, they highlight not just the value of serving the needs of others, but the importance of doing it for the right reason. You serve not for your own praise or glory, but for the well-being of others. Second, they highlight the heart and attitude that should be present in you. If you have the right attitude, you get to experience the joy of being a blessing, especially knowing that your honor should come from God and not from others. So I encourage you to pursue this mindset. If you are a leader, you are also a servant. Look for opportunities to serve, but do it quietly, and experience the joy of seeing the blessing it is for those who experience the results of what you have done.